Credsir

Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to CredSir, a product of Craftovation. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using CredSir, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name, email address, phone number
  • Date of birth, PAN card details, Aadhaar information
  • Employment details, income information
  • Financial information (credit score, loan history)
  • Address and location data

Automatically Collected Information

  • IP address, browser type, device information
  • Usage data, pages visited, time spent on pages
  • Cookies and similar tracking technologies
3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To process your applications for financial products
  • To communicate with you about products and services
  • To improve our website and user experience
  • To comply with legal obligations and prevent fraud
  • To send marketing communications (with your consent)
4. Information Sharing and Disclosure

We may share your information with:

  • Financial Partners: Banks, NBFCs, and insurance companies to process your applications
  • Service Providers: Third-party vendors who assist in operating our platform
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication measures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us at privacy@credsir.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: privacy@credsir.com
  • Phone: 1800-123-4567
  • Address: Craftovation, Gurgaon, India