Aadhaar Update Status: URN/SRN Stages and Rejection Reasons
Check Aadhaar update status on myAadhaar with your URN, SRN or EID. It shows in process, completed or rejected; 90% of updates finish in 30 days.
Written by Priya Nair
Published 7 October 2026·5 min read
On this page8 sections
To check your Aadhaar update status, open the Check Aadhaar Status page on myAadhaar and enter the number from your acknowledgement: the URN from an Aadhaar centre, the SRN from an online request, or the 28-digit EID. The result shows whether the request is still in process, completed or rejected. A rejection is usually down to a document problem, and you can file a fresh request once you fix it.
Key facts
| Item | Detail |
|---|---|
| Where to check | myaadhaar.uidai.gov.in/CheckAadhaarStatus; the Aadhaar app; helpline 1947; Aadhaar chatbot |
| Number you need | URN (centre update), SRN (online request) or 28-digit EID |
| Login needed? | No. Checking status works without a registered mobile number |
| Usual time | UIDAI says 90% of update requests are completed within 30 days |
| Update limits | Name twice, gender once, date of birth once in a lifetime |
| Update history | Aadhaar Update History on myAadhaar, with OTP to your registered mobile |
Where to find your URN or SRN
The number depends on how you applied:
| Item | Details |
|---|---|
| At an Aadhaar centre | you get an acknowledgement receipt with an Update Request Number (URN). UIDAI says this number can be tracked. |
| Online on myAadhaar | a Service Request Number (SRN) appears on screen and is sent by SMS to your registered mobile. You can also download the acknowledgement. UIDAI describes the SRN as a 14-digit number. |
| New enrolment | the 28-digit Enrolment ID (EID) is a 14-digit number followed by a date and time stamp, printed on the acknowledgement slip. |
If you have lost the slip, call 1947 or use the retrieve lost EID service on myAadhaar. The SMS sent at the time of the request also carries the number.
Checking update status
- Go to myaadhaar.uidai.gov.in and choose Check Enrolment & Update Status.
- Select the type of number you have: EID, URN or SRN.
- Enter the number and the captcha.
- Submit and read the status shown.
Other ways to check:
| Item | Details |
|---|---|
| Aadhaar app | use Track my request. |
| Phone | call 1947 and follow the IVR options for update status. Executives answer from 7 am to 11 pm Monday to Saturday, and 8 am to 5 pm on Sunday. |
| Chatbot | UIDAI’s chatbot gives enrolment or update status when you enter the EID, URN or SRN. |
| write to help@uidai.gov.in with the number. |
What each stage means
UIDAI does not publish an official list of status messages. Kotak Mahindra Bank’s guide lists the stages an online request moves through as Draft, Payment, Verification, Validation and Completed, with these outcomes:
| Status | What it means | What to do |
|---|---|---|
| Request accepted, under process | UIDAI is checking the data and documents | Wait; most requests finish within 30 days |
| Completed | Your Aadhaar record now shows the new details | Download a fresh e-Aadhaar |
| Rejected | The request failed a document or data check | Find the reason, fix it and apply again |
A request stuck at the payment stage usually means the payment did not go through. UIDAI’s handbook says you can cancel such a request after logging in, and any amount paid is refunded on cancellation or payment failure. You can cancel any request before UIDAI starts processing it.
Common rejection reasons
UIDAI’s FAQ lists these reasons for rejection:
- documents that do not match the details entered
- discrepancies in the information provided
- operator errors at the centre
- invalid documents
- crossing the update limit for name, gender or date of birth
- requests that break UIDAI policy
For online requests, UIDAI’s handbook adds practical checks:
- The data you type must match the uploaded document.
- The document must be in the name of the person being updated.
- Choose the document name that matches what you uploaded.
- Upload a clear, high-resolution colour scan of the original.
- The age on the document must match the photo on Aadhaar.
To find the exact reason, call 1947 before you apply again. If you have hit the limit for name, gender or date of birth, place the request at an Aadhaar centre. Then send the new URN to 1947 or help@uidai.gov.in and ask for an exception update, which the regional office reviews.
Our guide to the free Aadhaar document update lists the documents UIDAI accepts, and the mobile number update guide covers the one change that needs a centre, the app or a postman.
Viewing update history
Aadhaar Update History on myAadhaar shows every change made to your Aadhaar, in order. Log in with your Aadhaar number and the OTP sent to your registered mobile, then open the service.
Check it after any update, and now and then as a safety step. If you see a change you did not ask for, contact UIDAI on 1947 or help@uidai.gov.in straight away.
Once an update is complete, anything linked to Aadhaar may need a refresh. Our page on PAN and Aadhaar linking explains what happens when names or dates of birth do not match.
Frequently asked questions
How do I check Aadhaar update status with an SRN number?
Open Check Enrolment & Update Status on myAadhaar, choose SRN, enter the number and captcha, and submit.
How long does an Aadhaar update take?
UIDAI says 90% of update requests are completed within 30 days.
Can I check status without a registered mobile number?
Yes. The status check on myAadhaar works without a login. You only need the EID, URN or SRN.
My Aadhaar update was rejected. Can I apply again?
Yes. Call 1947 to learn the reason, correct the document or data, and submit a fresh request.
I lost my URN. How do I track my update?
Check the SMS sent to your mobile at the time, or call 1947 for help retrieving the number.
How do I see my Aadhaar update history?
Log in to myAadhaar with an OTP and open Aadhaar Update History. It lists all past updates in order.
How many times can I change my name or date of birth?
Name twice and date of birth once. Beyond that you need an exception update through UIDAI’s regional office.
Sources
- Enrolment and update FAQs — UIDAI (checked 16 Sep 2026)
- Aadhaar online services FAQs — UIDAI (checked 16 Sep 2026)
- Updating data on Aadhaar — UIDAI (checked 16 Sep 2026)
- CRM division: 1947 and chatbot — UIDAI (checked 16 Sep 2026)
- Aadhaar handbook for residents — UIDAI (checked 16 Sep 2026)
- Check Aadhaar Status — myAadhaar, UIDAI (checked 16 Sep 2026)
- How to check Aadhaar card status — Kotak Mahindra Bank (checked 16 Sep 2026)
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