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Home Loan

HDFC Home Loan Statement, Status Check and Interest Certificate

Download your HDFC home loan statement from the home loans portal, app or InstaServices; interest certificates are emailed by loan account number.

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Written by Ananya Iyer

Updated on 17 September 2026·5 min read

On this page8 sections
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To check your HDFC home loan or download its statement, log in to the HDFC Bank Home Loans portal or app, or use HDFC Bank’s InstaServices with your registered mobile number. For the interest certificate, enter your loan account number on HDFC Bank’s certificate page and it is emailed to you. Track a new application in the same app.

Key facts

Task Where to do it
View loan account, EMIs and disbursements Home loan customer portal (portal.hdfc.bank.in) or HDFC Bank Home Loans app
Statement of account Statement Of Account link on the customer login page, the app, or HDFC Bank InstaServices
Interest certificate for FY 2025-26 Certificate of Interest page: loan account number, then emailed
Provisional interest statement for FY 2026-27 Provisional Interest Statement page: loan account number, then emailed
Track a home loan application HDFC Bank Home Loans app
Track a service request Track Request Status on the service request page
Home loan helpline 1800 210 0018; +91 22 6480 7999 from abroad
Email for record updates customer.service@hdfcbank.bank.in
Current home loan rates 7.75% to 13.20% a year (checked 17 Sep 2026)

Which HDFC login to use for a home loan

HDFC Ltd merged into HDFC Bank, so older home loans now sit with HDFC Bank. The home loans site, homeloans.hdfc.bank.in, has a Customer Login page. Its “Login For Home Loans” link sends you to portal.hdfc.bank.in, the portal for home loan accounts.

If you also bank with HDFC Bank, NetBanking shows your loan summary, transaction history, EMI status and due dates. HDFC Bank’s login menu also lists a separate Loans Portal.

Always type the address yourself or use the official app. Do not share an OTP, PIN or password with anyone who calls or messages you about your loan.

How to download your HDFC home loan statement

You can get the statement from the home loans portal or app. HDFC Bank’s InstaServices also works without a NetBanking login:

  1. Open Loan Statement on HDFC Bank’s InstaServices page.
  2. Enter your registered mobile number and the captcha, then click Continue.
  3. Enter the OTP sent to your mobile.
  4. Select your loan account and click Continue.
  5. Choose Loan Statements / Letters, then select the product type.
  6. Accept the declaration and click Continue.
  7. Pick Statement of Account, Interest Certificate, Repayment Schedule or Balance Confirmation, choose the financial year and click Download.

In the app, open your loan account and request the statement of account from the services menu.

HDFC home loan interest certificate for income tax

You need the interest certificate to claim tax deductions on your home loan. HDFC Bank offers two documents on its site:

  • Certificate of Interest for FY 2025-26: the final figures for the year just ended, for your return.
  • Provisional Interest Statement for FY 2026-27: an estimate for the current year, which you can give your employer for TDS purposes.
  1. Open the Certificate of Interest or Provisional Interest Statement page from the home loans customer login page.
  2. Enter your loan account number and click Submit.
  3. Check the partly hidden name and email address the page shows.
  4. Click Email. The bank sends the document to your registered email address.

If your email address is missing or wrong, write to customer.service@hdfcbank.bank.in to update it.

For a self-occupied home, the Income-tax Act, 1961 allows an interest deduction of up to ₹2,00,000 a year, subject to conditions. Our guide to income tax deductions explains who can claim it and how.

How to check HDFC home loan application status

  1. Install the HDFC Bank Home Loans app from Google Play or the App Store.
  2. Log in and open the application tracking section.
  3. Select your application to see its current stage.

If you have a question about the application, use the Home Loan section of the service request page. For an existing loan, choose “Existing Customer Request & Query”, select the type of enquiry and enter your file number. The same page has a Track Request Status option.

You can also call 1800 210 0018. Phone agents take calls from 9:30 am to 5:30 pm, Monday to Saturday, except the second and fourth Saturdays, Sundays and bank holidays. The automated phone service runs round the clock.

Other home loan services on the portal

ItemDetails
Pay onlinean EMI or overdue amount.
E-mandate registrationthrough debit card or net banking, for selected banks.
Reduce your interest rateafter logging in, open Requests and then Conversion Enquiry to ask about switching your rate.
Interest rate and repayment detailsfor variable-rate loans.

HDFC Bank’s floating home loan rates run from 7.75% to 13.20% a year, which is the repo rate of 5.25% plus a spread of 2.50% to 7.95%. See the latest on our HDFC Bank home loan interest rate page, and work out a new EMI with the HDFC home loan EMI calculator.

Frequently asked questions

How do I check my HDFC home loan details online?

Log in to the home loans customer portal at portal.hdfc.bank.in or the HDFC Bank Home Loans app. You can see your account summary, payments and disbursements.

How can I download my HDFC home loan statement?

Use HDFC Bank InstaServices with your registered mobile number and OTP, then choose Loan Statements / Letters and Statement of Account. The home loans portal and app also provide statements.

How do I get the HDFC home loan statement for income tax?

Enter your loan account number on the Certificate of Interest page and confirm by clicking Email. The certificate for FY 2025-26 goes to your registered email address.

How do I track my HDFC home loan application?

Log in to the HDFC Bank Home Loans app to see its status, or call 1800 210 0018.

Can I log in to the HDFC home loan app with an OTP?

HDFC Bank’s customer sites use OTPs sent to your registered mobile number to confirm who you are. Enter an OTP only on the official app or website, never share it with a caller.

What is the HDFC home loan customer care number?

The toll-free home loan helpline is 1800 210 0018. From abroad, call +91 22 6480 7999.

Sources

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