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RERA

HRERA Case Status: Check Gurugram and Panchkula Complaints Online

Check HRERA case status on haryanarera.gov.in: pick RERA-GRG (Gurugram) or RERA-PKL (Panchkula), enter complaint number, year and captcha.

RM

Written by Rohan Mehta

Updated on 17 September 2026·6 min read

On this page10 sections
Credsir RERA guide cover with a house icon

To check HRERA case status, open the Complaints Status page on haryanarera.gov.in and choose RERA-GRG for Gurugram or RERA-PKL for Panchkula. Enter your complaint number, select the year, type the captcha and search. The same page tracks appeals before the Haryana Real Estate Appellate Tribunal (H-REAT).

Key facts

Item Detail
Portal haryanarera.gov.in, run jointly by HRERA Panchkula and HRERA Gurugram
HRERA Gurugram Projects in Gurugram district
HRERA Panchkula Projects in the rest of Haryana
Case number format Authority code, number and year, for example RERA-PKL-230-2026
Complaint fee ₹1,000 per complaint plus ₹10 per annexure
Time limit for a decision 60 days from receipt; the authority must record reasons if it takes longer
Appeal To H-REAT within 60 days of receiving the order
Gurugram help desk +91 124-2971103
Panchkula complaints help +91 9888554148, 10 am to 4 pm, Monday to Friday

Which authority has your case

Haryana set up two real estate regulatory authorities under the Real Estate (Regulation and Development) Act, 2016. HRERA Gurugram hears cases about projects in Gurugram district. HRERA Panchkula covers the rest of the state.

Your complaint number shows which one you filed with. RERA-GRG means Gurugram and RERA-PKL means Panchkula, which is why people also search for “rera pkl case status”. Our page on RERA authorities by state lists the portals for other states.

How to check HRERA case status online

  1. Go to haryanarera.gov.in and open the Complaints Status page, also linked as Search Complaint in the Complaint Registration menu.
  2. Under Case/Appeal Authority, select RERA-GRG for Gurugram, RERA-PKL for Panchkula or H-REAT for an appeal.
  3. Enter the Case/Appeal No. without the prefix or year.
  4. Select the Case/Appeal Year.
  5. Type the digits from the captcha image and search.
  6. Open the result to see the details the portal holds for your case.

HRERA Gurugram also runs its own portal, hareraggm.gov.in. It has separate searches for authority complaints, adjudicating complaints, execution cases and suo motu cases.

Check your hearing date in the cause list

The cause list is the day’s list of cases a bench will hear.

  1. Open the Cause List page from the Complaint Registration menu.
  2. Under Complaint Authority, choose RERA Panchkula, RERA Gurugram or Appellate Tribunal.
  3. Pick the date of hearing, enter the captcha and generate the list.
  4. Look for your complaint number.

Each authority’s own page also posts daily lists and notices. On 17 September 2026, HRERA Gurugram’s page listed authority, first-hearing, execution and adjudicating cause lists for 17 and 18 September. Three of its lists for those dates carried the note “All Cases are Adjourned”, so check these notices before you travel for a hearing.

Live hearing status in Panchkula

HRERA Panchkula’s page has a Live Case Hearing Status link. It lists the day’s complaints with the parties and a live status, such as “Hearing Yet to Start”. You can filter by complaint type, including execution and suo motu cases.

How to read the case type

Case type on the portal What it covers
Complaint with the Authority Breaches of the Act, rules or regulations by a promoter, buyer or agent
Complaint with the Adjudicating Officer Claims for compensation under Sections 12, 14, 18 and 19
Execution complaint Getting an order already passed carried out
Rectification complaint Correcting a mistake in an order
Suo motu Cases the authority starts on its own, about projects, complaints or agents

Download the order

Final orders are posted on the Search Judgements pages, which list the complaint number, parties, complaint type, date of decision and upload date. Appeal decisions have a separate Search Appeal Judgements page. Search by your complaint number and open View Judgement to download the order.

If your case is delayed or you disagree with the order

ItemDetails
Delay.Section 29(4) of the Act asks the authority to decide within 60 days. Section 71(2) sets the same period for the adjudicating officer. Both can take longer if they record reasons in writing.
Appeal.Under Section 44(2), file an appeal before H-REAT within 60 days of receiving the order. The tribunal can accept a late appeal for sufficient cause. It also aims to decide appeals within 60 days.
Appeal by a builder.Section 43(5) requires a promoter to deposit at least 30% of the penalty, or the full amount due to the buyer, before the appeal is heard.
Further appeal.Section 58 allows an appeal to the High Court within 60 days of the tribunal’s order.

A lawyer can help if your case involves large refunds, several buyers or a builder who has not complied with an order.

Filing a new complaint with HRERA

  1. Read the complaint regulations of the authority that covers your project.
  2. Sign up for online filing, then choose Registration of Complaint with Authority, or with the Adjudicating Officer for compensation, and fill in the form.
  3. Note the complaint number the system gives you.
  4. Pay ₹1,000 plus ₹10 for each annexure online or by demand draft.
  5. Print Proforma B and prepare the detailed complaint in the prescribed format, three copies each.
  6. Attach a certificate that you have sent a signed copy to the builder.
  7. Deliver the three sets to the authority’s office by hand or post.

Before you buy, use Search Projects on the same portal to confirm the project is registered. RERA explained covers what the Act protects.

Frequently asked questions

How do I check HRERA Gurugram case status?

Open the Complaints Status page on haryanarera.gov.in, select RERA-GRG, and enter your complaint number, year and captcha. You can also search on hareraggm.gov.in.

How do I check HRERA Panchkula case status?

Use the same Complaints Status page and select RERA-PKL. For the day’s hearings, open Live Case Hearing Status on the HRERA Panchkula page.

What does RERA PKL mean in a case number?

PKL stands for Panchkula. A number such as RERA-PKL-230-2026 is complaint 230 of 2026 before HRERA Panchkula.

How can I check my HRERA complaint status without the complaint number?

The status search needs the number. Look for it on your filing receipt or Proforma B, or call the complaints help line of your authority.

What is the fee for filing a complaint with HRERA?

₹1,000 per complaint plus ₹10 for each annexure, under Schedule III of the Haryana Real Estate (Regulation and Development) Rules, 2017.

How long does HRERA take to decide a case?

The Act sets 60 days for the authority and the adjudicating officer, but either can take longer by recording reasons. Hearings can be adjourned, so check the cause list before each date.

How do I check H-REAT case status?

On the same Complaints Status page, select H-REAT and enter your appeal number and year.

Sources

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